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MacBook Pro 13' 2019: Apple explains how to solve the problem of the sudden stops

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Published on Dec 04, 2019

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MacBook Pro 13' 2019: Apple explains how to solve the problem of the sudden stops

Apple has today published a new support document that explains the steps for the resolution of the problem of unexpected shutdown on the 13-inch MacBook Pro 2019 entry-level.

This problem seems to be limited to models MacBook Pro 13-inch products in 2019, and equipped with two Thunderbolt ports 3. This problem seems to be a software problem rather than a hardware defect.

Here are the steps to take to resolve the problem:

If the problem persists after upgrading to the latest software version of macOS, there may be a hardware problem with the battery of the machine, in this case, we recommend contacting Apple for support and assistance.

Please refer to the support document, because Apple says that it will be updated as more information becomes available. The company may even launch a repair program formal to eliminate this problem.

 

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