The recovery of a Apple account can take several days, but in the meantime there are some things that users should avoid in order not to risk the final closing of the ID.
At all can happen to forget the password of the Apple ID, for this the company provides several ways to recover the account and give the access to the legitimate owners. However, Apple must also ensure the maximum safety for these accounts, enabling different procedures to complete the operation
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In the new support document, Apple recommends that users try to recover password from another device. If this operation fails for any reason, then the request for password recovery should be made using the iforgot.apple.com. This process could take several days, but Apple says that will be interrupted if the user continues to make requests of password reset:
If you have sent the recovery request of the account from iforgot.apple.com through the web browser of your device, you should avoid using the device during this period. The use of that device may cancel the account recovery.
To avoid delays, turn off your devices until the completion of the recovery of the account. We know that this situation can be very uncomfortable, but it is important to protect the tou, your account and your information.
In addition, the company recommends that you not make requests more from iforgot.apple.com